Loading... Please wait...

Our Newsletter


Shipping & Returns

Returns Policy

All sales come with Skull Catcher's 30-day warranty unless advertised differently. If the item you have ordered is defective, contact us within the warranty period and we will replace the defective item for you with an item of equal functionality. In the event that a suitable replacement is not available, a refund will be issued in the form of the original payment method.

Specific terms are:

    * For replacement, merchandise must be returned within 30 days of receipt and in the          original packaging accompanied with RMA Form.
    * Returned items must not have any signs of abuse or intentional damage. We                    carefully inspect returned items upon receipt before issuing refunds, credits, or                  exchanges.    * Merchandise should be carefully packed and insured for the full                purchase price and shipped via traceable means.

    * Absolutely no walk-in return/replacement service will be accepted.
    * Short-shipments, DOA (Dead On Arrival) and Deviations products must be reported            within 5 days from delivered date.

    * Buyer is responsible for all return shipping charges.

    * A refund may be issued if replacement is not available.
    * All other Returns will be subject to a 15% restocking fee.
    * All defective products will be replaced within the appropriate warranty period.

Return Procedures

To return an item please go to:

 http://www.hotspyderaccessories.com/rma-form/

Print, fill out, and include with your return to:

Seminole Powersports
Attn: Hot Spyder Returns
1200 Rinehart Road
Sanford, FL 32771

All merchandise should be carefully packed to prevent any losses or damages in transit.  Merchandise must be sent back in the original packaging with the original packing slip and the RMA Form (from above).


Shipping

All orders are shipped with 48 hours after payment is received (excluding Weekends). Free shipping rates are for the continental 48 states. Alaska, Hawaii, US APO, and US territories could be higher than rates quoted. Please contact us for actual shipping rates.